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Discussion topic: Unable to activate DiscoveryPlus as website for activation is not working

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This message was authored by Dee76 This message was authored by: Dee76

Unable to activate DiscoveryPlus as website for activation is not working

I cannot access the discoveryplus activation site. It doesn't open correctly and just reloads constantly. 

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This message was authored by bigbob1970 This message was authored by: bigbob1970

Re: Unable to activate DiscoveryPlus as website for activation is not working

Same here been trying for a week still not working

This message was authored by Laing1 This message was authored by: Laing1

Re: Unable to activate DiscoveryPlus as website for activation is not working

Posted by a Superuser, not a Sky employee. Find out more

@bigbob1970 @Dee76 Try the following

Follow the instructions you see onscreen when launching the Discovery+ app on your Q box

Select log in

You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc

Log on to your Discovery+ account

Enter the activation code - this will activate your Sky Q box/Sky Glass


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by bigbob1970 This message was authored by: bigbob1970

Re: Unable to activate DiscoveryPlus as website for activation is not working

I put the code in it says reactivate your subscription

still not working

Dee76
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This message was authored by Dee76 This message was authored by: Dee76

Re: Unable to activate DiscoveryPlus as website for activation is not working

@Laing1 

 

I have followed all the instructions, it's the discovery+ website that is glitching. I have tried logging in on iphones, a mac and a laptop. Same issue recurring. 

This message was authored by Laing1 This message was authored by: Laing1

Re: Unable to activate DiscoveryPlus as website for activation is not working

Posted by a Superuser, not a Sky employee. Find out more

@Dee76 wrote:

@Laing1 

 

I have followed all the instructions, it's the discovery+ website that is glitching. I have tried logging in on iphones, a mac and a laptop. Same issue recurring. 


@Dee76 You could try contacting Discovery to see if they know of any problems with their website


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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