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12 Feb 2022 07:22 PM
Hi just had ultra fast installed getting over 400mbps at router
but my Xbox upstairs only getting 60mbps just as it was before I went from 60mbps to 400mbps
surely this can't be right
this is hole point I upgraded because it was always glitchy in game play
surely I don't have to muck around with my router settings ?
please help
thanks
12 Feb 2022 08:39 PM - last edited: 12 Feb 2022 08:43 PM
Posted by a Superuser, not a Sky employee. Find out more@GD1 @grant+wilkes Those particular Powerline adaptors only have 10/100 Ethernet ports on, regardless of supposed speeds it says they're capable of on the box, the limit is about 90ish Mb, even if the chips inside can support higher.
You either need newer power lines with gigabit Ethernet connections, and even those such as AV1200 might struggle to get more than 300 or so M/b depending on your wiring, or you need to find a way of running proper Ethernet cable, which will give you the full throughput.
As for using a Wi-Fi extender, especially on a gaming device, well...the least said the better that is a recipe for lag disaster...🙈
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12 Feb 2022 07:23 PM
Posted by a Superuser, not a Sky employee. Find out more@grant+wilkes How is your xbox connecting to the router?
12 Feb 2022 07:58 PM
Hard wired via Tp link on one upstairs in daughters bedroom
the other Xbox via Wi-Fi extender in other daughters bedroom
andbi have one downstairs hard wired
12 Feb 2022 08:07 PM
Posted by a Superuser, not a Sky employee. Find out more@grant+wilkes are the TP links gigabit?
12 Feb 2022 08:08 PM
Posted by a Superuser, not a Sky employee. Find out more@grant+wilkes I should also point out that if you have just been connected today then it does take time for Sky to update the profile on FTTP.
12 Feb 2022 08:12 PM
Not sure 🤔
how do I check that ?
and does this make a difference I assume ?
12 Feb 2022 08:13 PM
Posted by a Superuser, not a Sky employee. Find out more@grant+wilkes When did your FTTP go live? You won;t be able to check other than by doing speedtest at fast.com
12 Feb 2022 08:14 PM
12 Feb 2022 08:17 PM - last edited: 12 Feb 2022 08:17 PM
Posted by a Superuser, not a Sky employee. Find out more@grant+wilkes Your image can't be approved as it does holds some personal info.
If you post the make & model of the TP links your using someone will be able to advise if these are gigabit.
12 Feb 2022 08:21 PM
Ah ok sorry
I was advised to buy TP link TLPA401 starter kit AV600 back in 2019 as my Wi-Fi wasn't great upstairs
12 Feb 2022 08:25 PM
Posted by a Superuser, not a Sky employee. Find out more@grant+wilkes They are capable of 500mbps so shpuld be an issue. Can you try a speed test on laptop/pc that is wired to the router?
12 Feb 2022 08:32 PM
Wednesday it was live
but if I'm getting over 400 at router how come it's dropped so much going upstairs
12 Feb 2022 08:35 PM
Fast.com says 490 through my phone
12 Feb 2022 08:39 PM - last edited: 12 Feb 2022 08:43 PM
Posted by a Superuser, not a Sky employee. Find out more@GD1 @grant+wilkes Those particular Powerline adaptors only have 10/100 Ethernet ports on, regardless of supposed speeds it says they're capable of on the box, the limit is about 90ish Mb, even if the chips inside can support higher.
You either need newer power lines with gigabit Ethernet connections, and even those such as AV1200 might struggle to get more than 300 or so M/b depending on your wiring, or you need to find a way of running proper Ethernet cable, which will give you the full throughput.
As for using a Wi-Fi extender, especially on a gaming device, well...the least said the better that is a recipe for lag disaster...🙈
12 Feb 2022 09:00 PM
Posted by a Superuser, not a Sky employee. Find out more@JPR007 Thanks for clarifying that 🙂
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