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This message was authored by: KAM+msxkm13

Message posted on ‎06 Nov 2021 06:34 PM

The time for open reach arrival

I ll be visited on monday by sky openreach for my broadband and in some cases they will have to enter my flat I need to know when exactly coz I have a school and I dont want miss the time as I hoghly need the internet 

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎06 Nov 2021 06:38 PM

Re: The time for open reach arrival

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@KAM+msxkm13 

 

What does it say on my sky app->your orders?

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This message was authored by: Highlinder

Message posted on ‎06 Nov 2021 06:39 PM

Re: The time for open reach arrival

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@KAM+msxkm13Sky and Openreach are two different companies. When the engineer is supposed to visit they should call you to give an estimated time of arrival. You should also have information about this in track orders in my account.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: cookiemonsteruk

Message posted on ‎06 Nov 2021 06:40 PM

Re: The time for open reach arrival

Posted by a Superuser, not a Sky employee. Find out more

@KAM+msxkm13 

 

Also check any reference to remote activation

Are you changing providers or upgrading

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: cookiemonsteruk

Message posted on ‎06 Nov 2021 06:50 PM

Re: The time for open reach arrival

Posted by a Superuser, not a Sky employee. Find out more

@KAM+msxkm13 

 

IF teacher = yes, AND are pupils worth it = no, GOTO pull a sickie 😁

 

IF pupil = yes AND are lessons worth it = no, GOTO pull a sickie 😁

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: jamesn123

Message posted on ‎07 Nov 2021 05:43 PM

Re: The time for open reach arrival

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@KAM+msxkm13 

Openreach have two time slots, Between 8am & 1pm or between 1pm & 5pm. The engineer will turn up between whichever timeslot you chose/got assigned. They usually call when they are about 20-30mins away but I wouldnt bank on that happening. Your internet will likely be off the majority of the time the engineer is there. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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