Stream remote completely unresponsive

[Jporch316]

@fizzdisco 

praise indeed !!!!

[fizzdisco]

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@Jporch316 wrote:

@fizzdisco 

praise indeed !!!!

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Doesn't happen often, eh? I must be coming down with something... or maybe I was drunk?

[Jporch316]

@fizzdisco 

I almost fell off my chair ...... that deserves a post all of its own

[fizzdisco]

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@Jporch316 wrote:

@fizzdisco 

I almost fell off my chair ...... that deserves a post all of its own

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I had to write it all down in a post as quickly as possible because I couldn't quite believe it... but hey, maybe it was just a dream after all?!? 

[CardiffMan1992]

@fizzdisco 

Sometimes dreams become reality.

[M3rk]

So my replacement remote from Amazon turned up this afternoon, 5 seconds later all connected and working perfectly 👍

firmware on the remote is currently 5103.2.0

old one stuck in the man drawer lol

[Steve-35]

 

Looks like I may have just purchased myself an expensive paperweight & got another (3rd) dodgy remote in to the bargain.

Low batteries? Don't think so when they were new in a week ago to resolve the same problem!

[CardiffMan1992]

@Steve-35 

Ouch yeah that does not look good at all when it won't even find your WiFi Router. I think it says low batteries if it gets less then 90% lol.

[Steve-35]

@CardiffMan1992 

The very same remote has been saying "low batteries" since it got taken out the box last week & apparently it doesn't like brand new ones either. 

As for the "box" & it's issues, it's not just the one that's lost Wi-Fi, it's all bloody 4 throughout my house! 

At time of writing I've 2 out of 4 re connected....

[CardiffMan1992]

@Steve-35 

I'm really sorry and hope you manage to get the remaining boxes sorted as that isn't right at all sorry I thought it was only the one without a working remote I am sorry. 

[JonP83]

Got a 3rd puck delivered today, unable to set it up as the remote is dead.

Called support, tried un-pairing and pairing the remote, changed batteries, rebooted the puck, all failed.

A new remote has been ordered, hopefully it will arrive soon as the puck is useless without a remote.

The guy on the phone was great, although having a 'facetime' style conversation so he could watch me try pairing the remote and changing the batteries.

He did say that the remote will come back to life at some point between now and the new remote arriving - it's weird that the remotes are 'dying' for periods of time, with no idea what brings them back from the dead.

[NotAppyAtAll]

My failed remote never recovered (4.5 days).  So far no issues with new remote

[Steve-35]

@JonP83 

I had a working remote that "died" 2 nights ago & has since come back to life after not being used for 2 days. 

@CardiffMan1992 

You've nothing to apologise for, it's not your fault & if it came across like I was ranting at you I apologise as that wasn't the case, just ranting in general at the fact that after barely having stream for a week it's not been a good journey so far! 

[JonP83]

@Steve-35 that's strange.  I wonder what caused the remote to die and what brought it back to life.

[Steve-35]

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@JonP83 wrote:

@Steve-35 that's strange.  I wonder what caused the remote to die and what brought it back to life.

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Dunno about cause of death but a quick 999 call to report a "dead" remote had paramedics at my door with a defibrillator to bring it back to life!! 😂😂