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06 Jan 2022 07:15 PM
Evening
I have a slightly confusing issue with my WiFi. I have a sky router in the house. It is connected to my main sky q box via ethernet. All works perfectly. I have another ethernet (cat 6) connected to the router which runs outside to a summerhouse and connects into a sky q mini box. The result is perfect sky access and a strong WiFi signal (around 70 mbps)using the mini box as a repeater. My xbox and laptop and ring security camera in the summerhouse work perfectly using this WiFi. But some devices in the summerhouse have stopped connecting. An Amazon echo dot and some smart led lights. Both of these connect perfectly when bought inside the house but then fail when taken back outside. My laptop and phone though connect seamlessly between house and the summerhouse (there is no need to reconnect, it just works). Oddly both the echo dot and lights did work but now they won't. I've reset the mini box and the devices but nothing. Anyone have any idea what is going on? Im presuming it is an issue with the mini box?
Thanks a lot
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08 Jan 2022 12:52 PM
Posted by a Sky employeeHi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble. We look forward to speaking to you.
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