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Discussion topic: Some devices not connecting to wifi from mini box

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This message was authored by LConig This message was authored by: LConig

Some devices not connecting to wifi from mini box

Evening 

I have a slightly confusing issue with my WiFi.  I have a sky router in the house.  It is connected to my main sky q box via ethernet.  All works perfectly.  I have another ethernet (cat 6) connected to the router which runs outside to a summerhouse and connects into a sky q mini box.  The result is perfect sky access and a strong WiFi signal (around 70 mbps)using the mini box as a repeater.  My xbox and laptop and ring security camera in the summerhouse work perfectly using this WiFi.  But some devices in the summerhouse have stopped connecting.  An Amazon echo dot and some smart led lights.  Both of these connect perfectly when bought inside the house but then fail when taken back outside.  My laptop and phone though connect seamlessly between house and the  summerhouse (there is no need to reconnect, it just works).  Oddly both the echo dot and lights did work but now they won't.  I've reset the mini box and the devices but nothing.  Anyone have any idea what is going on? Im presuming it is an issue with the mini box? 

Thanks a lot 

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Some devices not connecting to wifi from mini box

Posted by a Sky employee

Hi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble. We look forward to speaking to you. 

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