Software version update

[GD1]

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@Anonymous wrote:

@Annie+UK Hi ! Do you have a list of the ITV regional variations that are actually available on Q? Might be useful addition on your excellent webpage? I live in the Anglia region, but receive Meridian for some reason, but I dont even know if Anglia is available on Q? Thanks 

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Anglia East & West HD is available on Sky Q, this is the list of ITV HD regions on Sky Q/Sky+HD

ITV Meridian Thames Valley
ITV Meridian South Coast
ITV Yorkshire West
ITV Anglia West
ITV Central East
STV West
UTV
ITV Yorkshire East
ITV Anglia East
ITV Border England
ITV Wales
ITV Granada
ITV Tyne Tees
ITV Westcountry South West
ITV Westcountry West

[Anonymous]

@GD1 - sorry meant Glass. 

[GD1]

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@Anonymous wrote:

@GD1 - sorry meant Glass. 

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Ok, I don't have the list for Glass, but it currently looks like it doesn't match Sky Q as there are some anomalies as we've found 🙂

[Anonymous]

@Anonymous  Unfortunately for the wife this is the final straw. It's crashed about 15 times tonight now. The glass dream is over.😢

[Cornishrattler]

@Anonymous I think you meant nightmare.

[Miklos]

@Anonymous Shattered dream/glass maybe... 😉

[Anonymous]

Are you a half glass full or empty kind of person ? 😝 

[Anonymous]

@Cornishrattler  Ah yes you're right. It's only a tv at the end of the day, a tv that doesn't work properly. Already ordered myself a new one, that will more than likely work out of the box. Can't be bothered being a tester for sky any longer.

[Vlogger]

Not sure how happy my wife was s with the 55" Sky Glass that arrived last Saturday.

with stable 30Meg download we keep having stuttering pictures that then go back 5 seconds and start again.

Also have had to unplug both the TV and the puck to get them to start working again.

Unless there's a software update soon it'll be going back I think.

[willecoyote]

I'm in exactly the same boat. Streaming works great, love the picture and sound, but live TV is a nightmare. I don't understand how I can watch UHD content on Netflix but it can't cope with BBC Breakfast in the morning. I'm desperately hoping this can be fixed by an update, but not keeping it beyond the 31 day cooling off period if it doesn't improve

[cpl78]

hi i am new to this thread i got glass white 55 inch on tuesday 26/10 after a delay at there warehouse should of been delivered sat 23/10 so as u can imagine i was not happy but hey ho. I have had a few issues as mentioned uhd been dark and flickering also keeps disconnecting from broadband also sky broadband. I hope i receive some update rang sky today 29/10 and was told i was on the most recent software update 🤪just hope i can get these issues sorted

[Anonymous]

@cpl78 @Please let sky know about your issues. We need everyone to let them know, the more people do this, the issue will be prioritised at their 'Glass launch control centre " as I have found 

[Sonia666]

Where do you register to get software update to stop the flickering?

[GD1]

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@Sonia666 wrote:

Where do you register to get software update to stop the flickering?

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You don't any software upates tend to be rolled out in batches.

[Laing1]

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@Sonia666 wrote:

Where do you register to get software update to stop the flickering?

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@Sonia666 afraid you don't Sky have already sent it out to some people to test if there are no problems with it it will be released soon to everyone.