Software version update

[Anonymous]

Once the puck is sorted, that'll be it all sorted for me.

[TimmyBGood]

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@Chrisee wrote:

@Scottishplantdad you gave permission in the lengthy contract you accepted. Sky always manage firmware updates with no user intervention. 

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4.12. You agree that we may automatically update the software in your Sky Glass, Sky Stream puck or the Sky software application on your compatible device for any of the reasons set out in Condition 11.1 provided we reasonably consider that you are not materially disadvantaged by the update.
4.13. You agree that we may automatically update the software in your Sky Glass, Sky Stream puck or the Sky software application on your compatible device for any of the reasons set out in Condition 11.1 provided energy consumption of your Sky Glass, Sky Stream puck or compatible device shall not deteriorate without your express consent at the time of such update.
4.14. If you do not allow software updates we may not be able to provide all or part of the TV Services or you may be unable to benefit from improvements that we make to them.

https://static.skyassets.com/contentstack/assets/blt7f2b03fd02c7fe60/bltaf4cfcda92c36aa2/616975098c0... 

[Scottishplantdad]

So just to update folk - so far: it's resolved!!! No flickers yet. Auto dark contrast (or whatever it's called) is now working and the picture looks much better in the standard modes. 

Tried live tv and playlist shows - both work with no flicker. 

[Jon+Reeve]

@Scottishplantdad Chuffed for you mate. Nice one!

[Scottishplantdad]

@Jon+Reevethanks mate! Hopefully this is it sorted and everyone gets the roll out asap 

[Anonymous]

Can I please have this beta software update the screen flicker and dark UHD HDR is driving me nuts. My auto experience also keeps turning off 

[Miklos]

I do hope that this firmware update will be pushed out overnight to all active SKY Glass TVs... BTW, is there any "service code" or remote control combo to force a firmwware update? 😉

[Miklos]

Moreover - a feedback line would be nice after pressing the Software Update button that you are on the latest version - or a firmware update is needed (like it is displayed on the remote firmware)...

[Annie+UK]

@Miklos Sky Glass FAQ

[Anonymous]

@Anonymous  Don't wish for it too soon. At least you can still watch yours. I have the update but the tv keeps crashing every 10 minutes.

[EmmaH95]

I'm having the same issue and it's driving me crazy does anyone know when the software will be rolled out?

[Anonymous]

@Anonymous oh no! this is a bit of a car crash isnt it? I am dissapointed that Sky Glass didnt go through a more thorough Beta test. Why werent these issues picked up? I think all early adopters should get some kind of discount to be honest mate

[Anonymous]

@Annie+UK Hi ! Do you have a list of the ITV regional variations that are actually available on glass? Might be useful addition on your excellent webpage? I live in the Anglia region, but receive Meridian for some reason, but I dont even know if Anglia is available on  glass? Thanks 

[Annie+UK]

@Anonymous No I don't, BTW what is a Q? 😉

[Anonymous]

meant Glass !! Ooops