0

This discussion topic is read only Discussion topic: Slow wifi connection

Reply
Avatar for Gopher1234
Level 1 icon
What's this?
This message was authored by: Gopher1234

Message posted on ‎07 Sep 2021 06:53 AM

Slow wifi connection

Ive paif the extra 5£ a month for better wifi.

 

I'm sepeeated by one floor of timber construction and am having to type thus using my 3g

 

I'm new to sky, this seems ecceptionally poor wifi coverage when compared to my previous supplier (ee)

 

Really frustrated 

 

What range do others get?

Report post
Post 1 of 2
412 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

Confetti Ring
Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎07 Sep 2021 08:22 AM

Re: Slow wifi connection

Posted by a Superuser, not a Sky employee. Find out more

@Gopher1234 wifi coverage between floors can be difficult as routers are designed with aerials prioritising horizontal coverage. If you have the boost bundle talk to Sky about either getting an engineer out to help,troublecshoot or at least to get a booster. There are steps you can take yourself see Sky Help - Slow wifi

 

 

 

 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
399 Views
0 Likes
Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply