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This discussion topic is read only Discussion topic: Slow broadband

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This message was authored by: R99K3

Slow broadband

I don’t know if I’ve done this correctly should show router stats 

sky report fault is fixed by sms my sky says all is fine but my speed checker app still showing only 6mb/s can't get through too sky as automated helper says all is fine 

 

 

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This message was authored by: GD1

Re: Slow broadband

Posted by a Superuser, not a Sky employee. Find out more

@R99K3  Unfortunately you have posted an internal link to your router, which no one outside of your home network can access. 

 

This link explains how to post your router stats https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: R99K3

Re: Slow broadband

Thanks for the reply I have since rebooted the router through the sky maintenance  and that has resolved the issue I'm not really clued up on the copy and paste stuff sorry 👍🏻

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