@R99K3 wrote:
I reported slow broadband speed and had a line fault diagnosed ,received a sms message saying fault is now repaired checked everything on MySky app and it says everything is fine but my download speed is still poor download is 5mbs upload is 8mbs I'm suppose to be guaranteed 48mbs I have never had anymore than 30 odd my father in law lives 1 street away and gets 56mbs
For the forum to help you will need to post your router stats https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Slow broadband
