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This discussion topic is read only Discussion topic: Slow and sluggish internet

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This message was authored by: NewSkyUser25

Message posted on ‎12 Jun 2021 12:28 PM

Slow and sluggish internet

I'm a new a sky user so I don't really understand much but lately I have been getting slow internet speeds and the show statistics option in my router settings so I decided to check that but I don't understand how i could find out if there are any issues.

 

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It would be really helpful if someone could point out any issues then find in the statistics I have given at the top. Thanks.

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎12 Jun 2021 12:32 PM

Re: Slow and sluggish internet

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@NewSkyUser25 

 

The images will need to be moderated. Shouldn't be long

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: cookiemonsteruk

Message posted on ‎12 Jun 2021 12:40 PM

Re: Slow and sluggish internet

Posted by a Superuser, not a Sky employee. Find out more

@NewSkyUser25 

 

Whilst waiting how new ? Are you still within the initial 14 day dlm training period?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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This message was authored by: cookiemonsteruk

Message posted on ‎12 Jun 2021 01:08 PM

Re: Slow and sluggish internet

Posted by a Superuser, not a Sky employee. Find out more

@NewSkyUser25 

 

You are on old tech adsl and your speed is exceptional according to your line attenuation.  You have a dual band router but don't appear to be utilising 5ghz . Ultimately the best option would be an upgrade in available. Enter full postal address below and post full table for advice

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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