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Discussion topic: SkyGlass Awful

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This message was authored by Satele This message was authored by: Satele

Re: SkyGlass Awful

What exactly do you want photos of? Me smiling in front of my new Glass?

MarkyMamil
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This message was authored by MarkyMamil This message was authored by: MarkyMamil

Re: SkyGlass Awful

Yes,  @Annie+UK but if it's cheaper then I am good with that.

This message was authored by Anonymous This message was authored by: Anonymous

Re: SkyGlass Awful


@MarkyMamil wrote:

Yes, you pay Sky to get ITV in SD on SkyGlass with ALL the adverts


That's a point, has anyone worked out what the FF Adverts actually does? Not terrestial catchup I'm guessing.

This message was authored by GD1 This message was authored by: GD1

Re: SkyGlass Awful

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

@MarkyMamil wrote:

Yes, you pay Sky to get ITV in SD on SkyGlass with ALL the adverts


That's a point, has anyone worked out what the FF Adverts actually does? Not terrestial catchup I'm guessing.


Its for Skys own On demand stuff where the adverts are skipped

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by tarbat This message was authored by: tarbat

Re: SkyGlass Awful

Posted by a Superuser, not a Sky employee. Find out more

@Satele wrote:

What exactly do you want photos of?


How about the equivalent of this on Sky Glass.  Programme guide showing channels 1-5 at 6pm tonight.  As others are seeing gaps in the programme schedule.

 

FBACA152-3CB7-493F-ADCE-23575DF1E0F9.jpeg

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This message was authored by SB.23 This message was authored by: SB.23

Re: SkyGlass Awful

@Satele you can keep the photos of you and with your TV for your friends 😀. I'm more interested in screenshots of the experiences you refuted others having at the beginning of this thread including:

 

  • Screenshot of TV guide programmes - a lot of people have referenced the News missing on Channel 4 and 5
  • Screenshot showing programmes are removing from your Playlist successfully
     
This message was authored by gryffe This message was authored by: gryffe

Re: SkyGlass Awful

Latest Youtube video from the Yorkshire guy who has been recording his impressions of Sky Glass so far.

 

https://www.youtube.com/watch?v=8wCNWwCi6as

 

Thought I'd post it here as amongst other things  he is talking about some improvements that have been implemented recently, and a negative experience he had trying to "record" Frasier.

 

 

This message was authored by Satele This message was authored by: Satele

Re: SkyGlass Awful

@SB.23 

 

I stated that I hadn't experienced any gaps in the programme guide, not that a few gaps didn't exist. I also acknowledged that small gaps mainly affecting live news is obviously not a big deal and something that will obviously be rectified shortly. 

Fine. I'll take a screenshot or short video of me removing something from my playlist and showing this working perfectly. 

This message was authored by SB.23 This message was authored by: SB.23

Re: SkyGlass Awful

@Satele thanks, I'm sure many on here will find that useful. If you're also able to get a screenshot of your TV Guide for Channel 4 and 5 (particularly when the News is on) that would also be really helpful so others have something evidence of it working when contacting Sky about their issues of programmes 'missing'.

This message was authored by jasensteve This message was authored by: jasensteve

Re: SkyGlass Awful

This message was authored by Jayboy1990 This message was authored by: Jayboy1990

Re: SkyGlass Awful

Posted by a Superuser, not a Sky employee. Find out more

Iv also seen ability to FFW ads on all4 and ITV player which arent standard. 

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I help out where I can in the Sky Glass forum, maybe a superuser but not a sky employee.

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This message was authored by Kevin+j+v This message was authored by: Kevin+j+v

Re: SkyGlass Awful

@S44TUH  I really like your honesty in here, you don't just blindly spout drivel but you honestly review your purchase, well done👍

This message was authored by Stniuk This message was authored by: Stniuk

Re: SkyGlass Awful

It seems going by the many posts and videos that sky glass is pretty restricted compared to sky sky q. It is great if you can't mount a dish and still want sky but sky q beats it hands down in terms of recordings. For many these limitations will be too much and staying with sky q is probably the better option.

This message was authored by Chris+D This message was authored by: Chris+D

Re: SkyGlass Awful

Given that, it's amazing they're selling it to their most loyal Q customers first. It's like Ferrari misleading all its customers into trading down to a fiat. (OK maybe that's a bit harsh!) 

Former Sky Q customer, current Sky Glass customer
This message was authored by Chris+D This message was authored by: Chris+D

Re: SkyGlass Awful

There's a great example from business history of a company luring existing customers away to an inferior product... New Coke - Coca Cola's 77 Day Product Disaster

 

https://www.youtube.com/watch?v=TqvTMPY8Q_8

Former Sky Q customer, current Sky Glass customer
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