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This discussion topic is read only Discussion topic: Sky vip

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This message was authored by: L4yla

Sky vip

Is there still issues with sky vip not working?? As mine is still saying I need to join, was working previously 

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This message was authored by: caesarome

Re: Sky vip

Posted by a Superuser, not a Sky employee. Find out more

@L4yla 

I have escalated your post to Sky who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.


This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

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This message was authored by: Lisa-P1987

Re: Sky vip

Thank you for escalating this. We have now sent L4yla an invite to chat 🙂 

Thanks

Lisa - Sky Tech Team Expert
This message was authored by: Mr+Flibbles+86

Re: Sky vip

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by: A+Potter

Re: Sky vip

I've been waiting a response from a sky employee for almost four months now regarding a fix for skyvip not working, some other sky employee interrupted our commounication box and now I can not get in touch, with anyone, to escalate the issue AGAIN

 

thanks a really irritated, frustrated customer

This message was authored by: dmy24

Re: Sky vip

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂 

This message was authored by: Lisa-P1987

Re: Sky vip

Update - Spoken to A+Potter, Unfortunately Sky Glass is not part of VIP just yet. It will be built into the app eventually. 

Thanks

Lisa - Sky Tech Team Expert
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