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Discussion topic: Sky vip
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Message posted on 01 Mar 2022 01:08 PM
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Sky vip
Is there still issues with sky vip not working?? As mine is still saying I need to join, was working previously
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All Replies
Message posted on 01 Mar 2022 03:32 PM
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Re: Sky vip
I have escalated your post to Sky who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 02 Mar 2022 11:55 AM
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Re: Sky vip
Thank you for escalating this. We have now sent L4yla an invite to chat 🙂
Lisa - Sky Tech Team Expert
Message posted on 04 Mar 2022 02:44 PM
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Re: Sky vip
Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
Message posted on 22 May 2022 08:32 AM
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Re: Sky vip
I've been waiting a response from a sky employee for almost four months now regarding a fix for skyvip not working, some other sky employee interrupted our commounication box and now I can not get in touch, with anyone, to escalate the issue AGAIN
thanks a really irritated, frustrated customer
Message posted on 22 May 2022 11:53 AM
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Re: Sky vip
Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂
Message posted on 25 May 2022 10:40 AM
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Re: Sky vip
Update - Spoken to A+Potter, Unfortunately Sky Glass is not part of VIP just yet. It will be built into the app eventually.
Lisa - Sky Tech Team Expert
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