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This discussion topic is read only Discussion topic: Sky q mini will not connect to my tv

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This message was authored by: nigea99

Re: Sky q mini will not connect to my tv

Posted by a Superuser, not a Sky employee. Find out more

 


@greenjanner wrote:

No, because I don't know how to do it!


Hi @greenjanner this is simply press this key Sequence  firmly but with a very slight pause between each  press 

Home, 1, 0, 8,0, Home

 

This resets the video resolution of the mini box

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This message was authored by: greenjanner

Re: Sky q mini will not connect to my tv

Yes but where do I do this?

This message was authored by: nigea99

Re: Sky q mini will not connect to my tv

Posted by a Superuser, not a Sky employee. Find out more

@greenjanner wrote:

Yes but where do I do this?


Make sure the mini box is switched on and showing a green light & then use the Mini's remote to press the sequence of buttons 

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This message was authored by: greenjanner

Re: Sky q mini will not connect to my tv

@nigea99  Tried that now and still a blue screen on my TV saying 'no dignal recieved'.

 

All very annoying butI appreciate your attempts to help.

This message was authored by: nigea99

Re: Sky q mini will not connect to my tv

Posted by a Superuser, not a Sky employee. Find out more

hi @greenjanner 

 

Are you able to take the mini to another TV - even your main one & plug the HDMI there and check that you are able to see the mini on screen (it may depend on whether it is getting signal from the main box as to what messages you get /options are available).

 

This is just a test to see if you get any menus etc from the mini but hopefully you will be able to check whether you are getting a video signal or not 

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