The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
30 Jul 2021 02:26 PM
Trying to find webchat for sky mobile billing. Are sky mobile and TV and broadband all linked together linked. Need to chat about bill but can't find the webchat and hate talking on phone
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
30 Jul 2021 03:24 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Alan+my+phone there is no web chat or email, you will have persevere on the phones I am afraid.
30 Jul 2021 04:32 PM
Thank you are sky mobile linked with sky TV as I don't want my TV and broadband to go off if I try arrange payment plan on mobile. Thank-you
30 Jul 2021 04:54 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Alan+my+phone no they are separate for billing purposes so as long as you continue to pay your subscription there should be no problems.
30 Jul 2021 05:14 PM
Hi I just got an email from sky mobile saying they won't disconnect mobile services for 90 days. Does this mean I can spread my balance over the 90 days? Sorry for been a pain
31 Jul 2021 07:38 AM - last edited: 31 Jul 2021 07:39 AM
Posted by a Superuser, not a Sky employee. Find out moreSorry @Alan+my+phone i can't answer that, you will need to persevere with calling sky on the phone for help with that. Call on 150, ignore the messages and don't hang up, when asked why you are calling say technical and you should get to speak to someone.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.