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Sky internet down

Angie+sky
Level 0

Sky internet down

Is sky down

6 REPLIES 6
twoTarts
Level 1

Re: Sky internet down

Mine is. Website completely useless in resolving and says there are no known issues. When I ring up it says we are aware of an issue affecting broadband and says wait times to speak to someone are one hour. Would be far more useful if they could include this in the app as saying there are no known issues makes people think it's their equipment that has the issue. 

GD1
Level 16
Level 16

Re: Sky internet down

Message contains a hyperlink

@Angie+sky No If Sky was down there would be hundreds of posts.  If your asking if there are any Broadband issues then check this link https://mobile.twitter.com/skyhelpteam

 

Where are you located (area will do)

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Simonrow
Level 1

Re: Sky internet down

My internet has been down since 1pm too. We are in Kent and website tests are "unavailable". Joke

GD1
Level 16
Level 16

Re: Sky internet down

@Simonrow  Have you called Sky?  Outages do happen regardless of who your with.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Simonrow
Level 1

Re: Sky internet down

Yes I’ve called, an hours wait. If you look at their Twitter feed, hundreds of people are also reporting issues but sky just reply to "test connection" but the app says it's unavailable 

Pads83
Level 1

Re: Sky internet down

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