Sky go not working on new MacBook Pro

[ken1243]

hey just unstalled sky go on new macbook app works fine untill i click play then nothing happens tried reinstalling that didnt work

any help would be great thank you

[caesarome · Accepted solution]

This works on the PC version so give this a try as it will be interesting to know if it also works on your Mac @ken1243 , go to settings on the Sky Go app and turn on the connection to a Sky Q box, even if you do not have a Q box. Now try and play something and let us know how you get on.

[ken1243]

Thank you this worked!!

[Adriano23]

I have a new MacBook pro M1 with the latest software updates, but my Sky Go app has stopped working. The app opens, it links to the Sky Q box, but all I get is a blue circle when I click on TV Guide or recordings. I have switched between beta and production, uninstalled the app and deleted all caches and reinstalled but not joy. I have reset my router and run all the diagnostics on it and it is working fine. Please Help!