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This discussion topic is read only Discussion topic: Sky go app won’t work

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This message was authored by: Qwaszx789

Sky go app won’t work

My sky go app will not work . I can watch recorded shows but cannot view live tv anymore 

please help 

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This message was authored by: caesarome

Re: Sky go app won’t work

Posted by a Superuser, not a Sky employee. Find out more

Is the onscreen message asking you to upgrade, if not what is happening?

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This message was authored by: Qwaszx789

Re: Sky go app won’t work

I get a msg saying ‘Your device needs to be authorised, please reconnect to internet’ 

 

I have tried this plus made sure my phone is selected as one of my devices on sky go . Still won’t work 

This message was authored by: caesarome

Re: Sky go app won’t work

Posted by a Superuser, not a Sky employee. Find out more

Try derleting the device as a registered device here:

 

https://secure.sky.com/device-management

 

Then reboot the device and try again to watch something on it.

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