Sky friend referral

[KT8805]

Hi

I referred my bother in law (sent him the email referral). Yesterday he called up and joined sky. My bother in law mentioned on the phone my referral and the sky colleague informed him that once he has made his 1st payment, that I should contact sky and they will pay myself & my bother in law the £75 voucher each. Doesn't sound quite right it me - can anyone confirm this is correct? 
thanks 🙏 

[Mark39]

@KT8805 this from Sky's help explains what the referee needs to do:

"When you complete your order you need to use the unique link your friend sent to you. Once you have had your services installed, completed your first subscription payment and gone past your cooling off period, we will invite you to claim your reward via email 45 days post activation"

https://www.sky.com/help/articles/introduce-a-friend

[caesarome · Accepted solution]

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@KT8805 wrote:

Hi

I referred my bother in law (sent him the email referral). Yesterday he called up and joined sky

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As your brother in law didn't place the order via the link you sent him then I'm afraid neither of you will be able to get these vouchers as that link must to be used for this.