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This discussion topic is read only Discussion topic: Sky equipment returned!

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This message was authored by: SuzB1968

Message posted on ‎05 Jun 2021 07:47 AM

Sky equipment returned!

We've returned our sky equipment but they've still charged us for non return, can anyone help? 

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Superuser
This message was authored by: Daniel0210

Message posted on ‎05 Jun 2021 08:09 AM

Re: Sky equipment returned!

Posted by a Superuser, not a Sky employee. Find out more

We are fellow customers on here @SuzB1968 The only advice we can pass on is to contact Sky. Hopefully you still have proof of posting.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: TechmanagerMal

Message posted on ‎05 Jun 2021 08:13 AM

Re: Sky equipment returned!

@SuzB1968 wrote:

We've returned our sky equipment but they've still charged us for non return, can anyone help? 

  • Your post will most likely be escalated and Sky will contact you.
Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



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Superuser
This message was authored by: brianholt

Message posted on ‎05 Jun 2021 08:41 AM

Re: Sky equipment returned!

Posted by a Superuser, not a Sky employee. Find out more

@SuzB1968 I have escalated your post to sky who may be in touch through a chat bubble over the next 72 hours to investigate your issue. 

-----------------------------------------------------------------------------------------------------------
Like you I am a fellow customer trying to help so please provide as much info as possible
Sky Q : Sky Gigafast : Sky Talk Anytime : Panasonic JZ2000 OLED
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This message was authored by: SuzB1968

Message posted on ‎05 Jun 2021 08:50 AM

Re: Sky equipment returned!

Thank you, I'll wait for sky to contact me 👍

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