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Discussion topic: Sky connection dropped

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This message was authored by Javelinman This message was authored by: Javelinman

Sky connection dropped

My Sky WiFi dropped. I have tried EVERYTHING to restore it but no joy. How do I book an engineer? I cannot seem to speak to a human! And I work from home so this is urgent. Any help will be appreciated. Thanks. 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Sky connection dropped

Posted by a Superuser, not a Sky employee. Find out more

 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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