Callers report my landline is constantly engaged (via mobile), I have a dial tone, I can make ca

[Pete44]

I have the same issue. 

[Artimus19]

Just upgraded my Skytalk package today. now Ive stopped receiving calls. can make outgoing calls

[Shar66]

Iv rang sky , it took me 45 mins on hold , and I'm still no further forward

[Shar66]

I can call out , but nobody can call in , constant engaged tone 

[caesarome]

Taken from the status page:

https://www.sky.com/help/servicestatus/broadband-and-talk

Reported on: 07 Nov 2022 19:00 PM

Sky Talk - Unable to make/receive calls - We are aware that some customers may be unable to make/receive calls. We are investigating this and will provide an update as soon as possible. We're sorry for any inconvenience caused.

[GD1]

Thanks @caesarome  I've marked your reply as the answer for greater visibility in the thread 🙂

[Flossmac]

My mums has become permanently engaged today. She can ring out but not receive calls, she's 92 and I need to be able to contact her regularly as she has memory problems. Any ideas what it could be. 

[GD1]

@Flossmac   I have merged your post to this existing thread that is discussing the same issue, a new thread isn't required.

Sky are aware of the issue.

[Wlok]

Hey all I have had Sky Broadband and Sky Talk for about a year, today I can't receive any incoming calls but can make outbound calls. All lights are green on router. Please can someone advise?

[Flossmac]

Thanks didn't realise, there's obviously an issue 

[GD1]

@Wlok   I have merged your post to this existing extensive thread that is discussing the same issue, a new thread isn't required.

[Wlok]

Thank you @GD1 I did check the service status before and it wasn't an issue but it looks like there is now, is this nationwide or a particular area?

[GD1]

@Wlok  It's nationwide as far as we know.

[Geoffrey1933]

Suddenly unable to receive calls, get engaged tone then cuts off. Can make calls though as normal with normal dialling tone. Urgent issue as the problem is my fathers phone and he is disabled. Please can anyone help. Thank you 

[GD1]

@Geoffrey1933   I have merged your post to this existing extensive thread that is discussing the same issue, a new thread isn't required.