My landline phone will not accept incoming calls but will dial out

[highwaysixtyone]

Same. Engaged tone when dialling from different mobile networks but can dial out ok from the landline 

[Waterhall1]

Hi 

I can not receive incoming calls to my landline, please can someone help...

[Tashanlmlmjt]

Yes myne is doing exactly the same on the phone to sky now with over a 40 min wait hopefully some answers soon

[Pipiriki]

I have sky broadband and phone line,I can call out on the landline, but when you call into the home it's engaged ?any help much appreciated. 

[GD1]

@Waterhall1  Can you make outgoing calls on your landline?  When  was it last working?

[GD1]

@Shar66  I would give Sky a call on 150

[Zebo]

I too have a permanent engaged tone but can still use the phone

[Mark39]

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@NikRob81 wrote:

@Mark39 I've been getting told this for the last 48 hours with my landline... still not working. Shocking service to be honest 

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My response clearly doesn't apply to you, then. The OP's activation took place this morning....

[Highlinder]

@Graham+NorfolkIs you phone plugged into the back of your router or in the phone socket or filter that is in the wall?

[GD1]

There are a number of posts all reporting similar issues,   https://istheservicedown.co.uk/status/sky

Most reports are from the Midlands & Aberdeen area.

[G7PXA]

From today I have no incoming calls and also my call divert is not working.  When people try to call me they say the number is engaged.  I am also supposed to get diverted calls to my mobile when my home phone is busy but this is not happeningn either.  I have tried all the suggestions online but it is still the same.  My telephone works through the broadband and is connected to my hub correctly.

[Tashanlmlmjt]

Been told it could take a couple of days to fix this issue it looks like a lot of sky customers have the same problem seriously need to sort their stuff out

[JC+con]

Just seen this in skys twitter page 

Due to essential maintenance, customers in the East area will experience an intermittent/complete loss of Fibre, Broadband & Talk services on 08/11/22 between 00:00 to 06:00. We're sorry for any inconvenience caused during this planned outage.

[Tashanlmlmjt]

Sky just rang me back it's a know outage as they have just received an email and they are working to get it fixed now thought I would update everybody

[elizabeth.hillier]

My landline is constantly engaged, callers attempting to ring me have reported this to me via mobile, I have tried to ring my number using my mobile and is comes up as engaged. I have a dial tone and can make calls however.