Sky Q control from Amazon Fire TV Cube

[Petetobin]

I have just bought a Fire TV Cube and I can see that Sky Q is not available as a satellite option to control.  The closest is Sky HD but the channel mapping is different to Sky Q so you have to change the channel using the channel number.  I can see from Youtube that it used to be available.  Does anyone know what happened and whether there is a workaround?

[Jonny+J]

Having the same issue - the cube runes to all the wrong channels, can't understand why Amazon doesn't have Sky Q as an option.

I also find that despite 37Mbps connection Amazon Music often reverts to standard quality (compressed) music instead of HD (CD quality).

Tried two cubes - both will be returned.

[bob1234]

@Petetobin  @Jonny+J   The best bet is to ask Amazon as it is entirely up to them, I used to have one but it was very unreliable controlling Q, I now have a harmony hub and use an Echo dot to control it. Took a lot of setting up but seems stable.

If you contact Amazon get them to phone you back (they are very quick) as you might get a sensible answer which you won't from their automated chat.

[Jonny+J]

Thanks @bob1234 

I see Logitech are no longer selling their Harmony products which is a shame. I lost the will to live with Amazon support, they just did the usual "reset your router", "factory reset your Fire Cube" etc.

I will have to continue the intense physical effort of pressing the "speak" button on my Q remote!

[Pete+Tobin]

I gave up as well.  I realised that a remote is a better User Interface.  Luckily I paid £50 for the cube.

[bob1234]

@Jonny+JThey have stopped selling their remote controllers but they still advertise the hub on their site and Amazon still sell it.

Harmony hub 

[Jonny+J]

@Pete+Tobin @bob1234

Thanks for the advice Bob, received my Harmony Hub today, working fine with Sky Q and Alexa.