RTE1 and RTE2 HD channels interferance on SKY Q

[Gerbrinn]

The RTE1 and RTE2 HD channels have a lot of signal interferences and become heavily pixalated. No other channels with the problem. I tried rebooting the SKYQ box but no luck. any ideas how ot fix this very annoying problem?

[pjhaahl · Accepted solution]

@Gerbrinn 

I'd suspect slight dish misalignment / partial obstruction

How is  Sky History HD ? 

[Sheamuso]

@Gerbrinn were you able to fix this issue? If so, how did you do it?

[Gerbrinn]

@Sheamuso  It  finally took a Sky engineer to re-align the Sky dish. it had gone off line it seems. the Dish was very rusted and i had been asked if anything, such as a tree, had grown larger and would now be blocking the dish, there wasn;t and  as I said It did take an engineer visit to get the dish sorted in the end. The guy came on site and was super helpful and fixed it quickly. no hassles at all now.

[GD1]

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@Sheamuso wrote:

@Gerbrinn were you able to fix this issue? If so, how did you do it?

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By calling Sky & booking an engineer.