Sky Q box not finding wifi

[Un1c0rnr43]

My sky q box said no connection to my Internet, so I reset the connection. Now when I search for networks to connect it says no WiFi networks found. I've reset Internet and sky box 7 times it still isn't working. Can't find number to phone sky anywhere.

[GD1]

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@Un1c0rnr43 wrote:

My sky q box said no connection to my Internet, so I reset the connection. Now when I search for networks to connect it says no WiFi networks found. I've reset Internet and sky box 7 times it still isn't working. Can't find number to phone sky anywhere.

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Do you have a Sky hub?  If so try connecting using the WPS button?

[Un1c0rnr43]

My WiFi is not with sky

[Laing1]

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@Un1c0rnr43 wrote:

My WiFi is not with sky

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@Un1c0rnr43 Who is your Broadband provider ?

[Un1c0rnr43]

EE, my broadband isn't the issue as its working on my phone perfectly fine. Sky Q box won't pick up any WiFi networks at all

[Un1c0rnr43 · Accepted solution]

Family member found the sky number, don't know where because I looked for ages 🤣 anyway got sorted over the phone!! 

[Laing1]

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@Un1c0rnr43 wrote:

Family member found the sky number, don't know where because I looked for ages 🤣 anyway got sorted over the phone!! 

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@Un1c0rnr43 glad you got it sorted can you tell us how it was sorted allo for future You can contact Sky by phone by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number