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This discussion topic is read only Discussion topic: Recording, catch up and cinema aren’t working technical problem

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This message was authored by: Fredyjhhd

Message posted on ‎24 Nov 2021 05:38 PM

Recording, catch up and cinema aren’t working technical problem

My recordings aren't loading all it says is please wait and when I try to go on catch up tv or sky cinema/store and download something it just keeps saying technical fault please try again later. It's been doing this since 6:30am! Any ideas? 

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This message was authored by: GD1

Message posted on ‎24 Nov 2021 05:40 PM

Re: Recording, catch up and cinema aren’t working technical problem

Posted by a Superuser, not a Sky employee. Find out more
@Fredyjhhd wrote:

My recordings aren't loading all it says is please wait and when I try to go on catch up tv or sky cinema/store and download something it just keeps saying technical fault please try again later. It's been doing this since 6:30am! Any ideas? 

Have you tried a reboot of your Q box?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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