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This discussion topic is read only Discussion topic: Sky Glass and Sky Q recorded media

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This message was authored by: RevStreet

Sky Glass and Sky Q recorded media

If I swap to Sky Glass will I have to loose my Sky Q recored media or can it be transferred to my Sky Glass Cloud storeage. ? 

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This message was authored by: GD1

Re: Sky Glass and Sky Q recorded media

Posted by a Superuser, not a Sky employee. Find out more

@RevStreet wrote:

If I swap to Sky Glass will I have to loose my Sky Q recored media or can it be transferred to my Sky Glass Cloud storeage. ? 


You will lose all recording from Sky Q  as it is not transfeable.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: RevStreet

Re: Sky Glass and Sky Q recorded media

I wonder why? It seems to be an oversite if they wish Sky Q people to move over. Great pity. I guess I will stay with Q . Thanks for your response. I had hoped to move to your exact setup. Although my wife had also hoped that there would be a smaller screen option than 43", but I guess you cant get all the gubbins into a smaller case. 43" is way to big for our home. 32" maybe.... 

This message was authored by: Jayboy1990

Re: Sky Glass and Sky Q recorded media

You have to look at glass and it's playlist/cloud as starting totally fresh as that's exactly what it does. 

Q and glass have zero similarities really. 

This message was authored by: Laing1

Re: Sky Glass and Sky Q recorded media

Posted by a Superuser, not a Sky employee. Find out more

@RevStreet wrote:

I wonder why? It seems to be an oversite if they wish Sky Q people to move over. Great pity. I guess I will stay with Q . Thanks for your response. I had hoped to move to your exact setup. Although my wife had also hoped that there would be a smaller screen option than 43", but I guess you cant get all the gubbins into a smaller case. 43" is way to big for our home. 32" maybe.... 


@RevStreet The reason why is that Sky Q stores all recordings on a hard drive on your Q box. Sky Glass has no hard drrive in the TV so even if Sky could transfer recordings over there is nothing to transfer them to.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
This message was authored by: Jayboy1990

Re: Sky Glass and Sky Q recorded media

Plus Sky have rights issues with content that maybe on your hard drive that is not allowed to be on the glass platform. - technically it would be a nightmare to implement I think, so sky maybe never bothered looking into this IMO!

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