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Discussion topic: Sky Glass/Stream Homepage Problems

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This message was authored by Nik29 This message was authored by: Nik29

Re: Sky glass menu not working

Menu not working, stuck on a-z of sky cinema , Tried usual reboot with no joy 

This message was authored by Davy+Howie This message was authored by: Davy+Howie

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

I have the same issue , screen says " sorry there are no programs of this type available " nothing working !! 

This message was authored by 82bit This message was authored by: 82bit

Re: Sky Stream message

There's currently a widespread issue with Glass/Stream. Clearly it's a problem with Sky's backend and we're all at the mercy of the tech dude there eventually waking up and realising the system is currently dead. 

 

Voice control is functional, as a temporary workaround. 

~-~-~-~-~-~
Sky Glass 65” with Sky Live
Sky Glass 43” with Sky Live
Sky Stream Puck + Sky Soundbox
Sky Stream Puck x3

BT FTTP:
↓920Mbps
↑110Mbps
~-~-~-~-~-~
This message was authored by Damian7373 This message was authored by: Damian7373

Re: The Home Screen on Sky Glass isn’t working

Me too with the sky cinema scree

This message was authored by Curtis199 This message was authored by: Curtis199

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Voice remote lets you into Netflix, Disney or Amazon prime , by also saying their name into your voice remote

This message was authored by RichieR84 This message was authored by: RichieR84

Re: The Home Screen on Sky Glass isn’t working

Ye, the screen savers do show up, I thought the same also, until I tried to watch something 

This message was authored by MarkN76 This message was authored by: MarkN76

Re: Loss Of Home Screen (AGAIN)

I agree, you'd think that the services related to this premium product would be better supported.

I'm an IT manager and expect software/firmware updates from time to time, but a loss of service and/or functionality without warning is exceptionally poor.

This message was authored by Village+halls This message was authored by: Village+halls

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Yes but talk to tv and it WORKS 

This message was authored by Mrs-allen90 This message was authored by: Mrs-allen90

Re: The Home Screen on Sky Glass isn’t working

Thank goodness it's not just me? had a very grumpy family this morning? guess we have to wait for this bug to be fixed? or do i contact sky? 

 

 

This message was authored by Sam2.3 This message was authored by: Sam2.3

Re: The Home Screen on Sky Glass isn’t working

Mine is showing the same - sky cinema films but no tv guide nothing 😞

This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Glass handset

Posted by a Superuser, not a Sky employee. Find out more

@Window+11 issues with the rdmotes for Glass and Stream are common as Sky had a large bstch which were faulty. Call Sky and they will replace it. In the meantime twisting the remote with two hands can get them back eorking or you can usecan okd Q remote if have one.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Amybee88 This message was authored by: Amybee88

Re: Sky Home Screen Broken

Same issue here!! We're using voice control to change the channel lol. 
sky - sort it out!! 

This message was authored by Dave+G+2019 This message was authored by: Dave+G+2019

Re: Sky glass menu not working

Same just movies menu still not working despite muiltple reboots both internet and tv starting to lose patience with Sky Glass

This message was authored by ANizzer This message was authored by: ANizzer

Re: The Home Screen on Sky Glass isn’t working

Mine is the same have had to use voice control!

This message was authored by MartinBok This message was authored by: MartinBok

Can’t get Home Screen goes to sky cinema can only access by saying sky guide, or playlist etc. have

Turned on this morning, cannot access sky glass Home Screen just shows sky cinema, have tried powering g off same thing. Can only access programmes by saying Sky guide ir playlist etc 

what us going on 

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