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03 Feb 2023 06:53 AM
Menu not working, stuck on a-z of sky cinema , Tried usual reboot with no joy
03 Feb 2023 06:53 AM
I have the same issue , screen says " sorry there are no programs of this type available " nothing working !!
03 Feb 2023 06:53 AM
There's currently a widespread issue with Glass/Stream. Clearly it's a problem with Sky's backend and we're all at the mercy of the tech dude there eventually waking up and realising the system is currently dead.
Voice control is functional, as a temporary workaround.
03 Feb 2023 06:53 AM
Me too with the sky cinema screen
03 Feb 2023 06:54 AM
Voice remote lets you into Netflix, Disney or Amazon prime , by also saying their name into your voice remote
03 Feb 2023 06:54 AM
Ye, the screen savers do show up, I thought the same also, until I tried to watch something
03 Feb 2023 06:54 AM
I agree, you'd think that the services related to this premium product would be better supported.
I'm an IT manager and expect software/firmware updates from time to time, but a loss of service and/or functionality without warning is exceptionally poor.
03 Feb 2023 06:54 AM
Yes but talk to tv and it WORKS
03 Feb 2023 06:54 AM
Thank goodness it's not just me? had a very grumpy family this morning? guess we have to wait for this bug to be fixed? or do i contact sky?
03 Feb 2023 06:55 AM
Mine is showing the same - sky cinema films but no tv guide nothing 😞
03 Feb 2023 06:55 AM
Posted by a Superuser, not a Sky employee. Find out more@Window+11 issues with the rdmotes for Glass and Stream are common as Sky had a large bstch which were faulty. Call Sky and they will replace it. In the meantime twisting the remote with two hands can get them back eorking or you can usecan okd Q remote if have one.
03 Feb 2023 06:55 AM
Same issue here!! We're using voice control to change the channel lol.
sky - sort it out!!
03 Feb 2023 06:55 AM
Same just movies menu still not working despite muiltple reboots both internet and tv starting to lose patience with Sky Glass
03 Feb 2023 06:55 AM
Mine is the same have had to use voice control!
03 Feb 2023 06:55 AM
Turned on this morning, cannot access sky glass Home Screen just shows sky cinema, have tried powering g off same thing. Can only access programmes by saying Sky guide ir playlist etc
what us going on
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