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Message posted on ‎04 Oct 2021 09:22 PM

Sky App

Since upgrading to Sky Q the app I previously used to record shows no longer works. For example, if a work colleague told me about a new programme I could open the app and set it to record. When I open the app now it says we detect Sky Q download the app, there's no app, so what now?

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Message posted on ‎04 Oct 2021 10:15 PM

Re: Sky App

Posted by a Superuser, not a Sky employee. Find out more

If you are using the Sky+ app then go to settings and against Recordings and Downloads" make sure the correct viewing card has a tick against it for both recording and downloading.

 

As you have discovered there is no Sky Q app as that was replaced by the Sky Go app that can also be used to set recordings and downloads to the Q box.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome Answer

Message posted on ‎04 Oct 2021 10:15 PM

Re: Sky App

Posted by a Superuser, not a Sky employee. Find out more

If you are using the Sky+ app then go to settings and against Recordings and Downloads" make sure the correct viewing card has a tick against it for both recording and downloading.

 

As you have discovered there is no Sky Q app as that was replaced by the Sky Go app that can also be used to set recordings and downloads to the Q box.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Destamona81

Message posted on ‎08 Oct 2021 05:21 PM

Re: Sky App

Thanks very much that has worked!

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