Discussion topic: Sky App

This message was authored by: Destamona81 · ‎04 Oct 2021

Since upgrading to Sky Q the app I previously used to record shows no longer works. For example, if a work colleague told me about a new programme I could open the app and set it to record. When I open the app now it says we detect Sky Q download the app, there's no app, so what now?

This message was authored by: caesarome · ‎04 Oct 2021

If you are using the Sky+ app then go to settings and against Recordings and Downloads" make sure the correct viewing card has a tick against it for both recording and downloading.

As you have discovered there is no Sky Q app as that was replaced by the Sky Go app that can also be used to set recordings and downloads to the Q box.

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This message was authored by: caesarome · ‎04 Oct 2021

If you are using the Sky+ app then go to settings and against Recordings and Downloads" make sure the correct viewing card has a tick against it for both recording and downloading.

As you have discovered there is no Sky Q app as that was replaced by the Sky Go app that can also be used to set recordings and downloads to the Q box.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Destamona81 · ‎08 Oct 2021

Thanks very much that has worked!

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Discussion topic: Sky App

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