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Discussion topic: Shy box not working it got no light and goes on and off

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This message was authored by meganjames111 This message was authored by: meganjames111

Shy box not working it got no light and goes on and off

Hi my sky box not working problem seitching on off and light not on

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meganjames111
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This message was authored by meganjames111 This message was authored by: meganjames111

Re: Shy box not working it got no light and goes on and off

Hi need some one to talk

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Shy box not working it got no light and goes on and off

Posted by a Superuser, not a Sky employee. Find out more

Sounds like a hardware fault

 

You can contact Sky here and go to the “Need more help?” at the bottom of the page.

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by Mark39 This message was authored by: Mark39

Re: Shy box not working it got no light and goes on and off

Posted by a Superuser, not a Sky employee. Find out more

Just so you know - we're customers here, you're not speaking directly to Sky.

 

If there are no lights on your Sky box, first check the fuse in the plug, and try plugging in to a different mains socket.  Make sure the cable is fully pushed in at the box end. If there's still no light, I'm afraid the box has died and will need replacing.

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