Series link disappears

[Geo161275]

Hi , can anyone help resolve the following .?my wife's series links keep disappearing from her soaps and she constantly has to watch on catch up or hit record if she realises this in time. Any help appreciated as you'd think it was me sabotaging  

[Doc5907]

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@Geo161275 wrote:

Hi , can anyone help resolve the following .?my wife's series links keep disappearing from her soaps and she constantly has to watch on catch up or hit record if she realises this in time. Any help appreciated as you'd think it was me sabotaging  

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@Geo161275  all I can really advise is when you chose a programme in the TV guide, press the red R record button once and you will see two symbols; the R and next to it the green arrow symbol which indicates its on series record.

If you pressed the record button twice, the arrow button dissappears and it will only record that one episode.

Incidentally if you press record again record disappears and you can keep pressing to give the options again.

If that makes sense......🙂

[Geo161275]

Thanks Doc appreciated , it's the sky box that's intermittently removing the series link , not being carried out manually by error , seen a few other posts going back to start of year with same issues.