This discussion topic is read only Discussion topic: Second contract not on account

This message was authored by: Olllyj · ‎09 May 2022

So I took a second contract out on my account however I can never access it ! Wen I go on my account it only brings up my other contract !!

This message was authored by: caesarome · ‎10 May 2022

If you took out a second contract at a different address then it would not be with your current Sky account as you would need to set up a new Sky ID to access it:

https://www.sky.com/help/diagnostics/sky-id/sky-id

You would need to use a different email address to the one you have used for your other one.

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This message was authored by: Mr+Flibbles+86 · ‎10 May 2022

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you

This message was authored by: Lisa-P1987 · ‎12 May 2022

Update – We are still looking to help you Olllyj. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert

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This discussion topic is read only Discussion topic: Second contract not on account

Second contract not on account

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