Discussion topic: Returning Sky Equipment

This message was authored by: JRF95 · ‎11 Jan 2022

Cancelled my sky broadband in October. However I never received packaging to send back the router and cables, and also have just received an email to say I'm about to be charged. I've tried calling but can never get through. I would send back in the old box but I don't have it anymore. Can anyone help?

This message was authored by: Skull+Treaty · ‎11 Jan 2022

@JRF95

You can print off the labels for the returns by clicking here and use any suitable box to package up. Please keep the proof of postage!

* * * * * * * * * * * * * * * * * * "Sometimes, the only choices you have are bad ones, but you still have to choose"

This message was authored by: JRF95 · ‎11 Jan 2022

I don't have a printer and don't know anyone who has one either

This message was authored by: caesarome · ‎11 Jan 2022

You will have to find a way to phone Sky about this so they can get the packaging sent out to you, Qieter times to call are after 9pm or when the phone lines open at 7am.

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This message was authored by: JRF95 · ‎11 Jan 2022

I am currently unable to call as my home phone has broken and my phone speaker is busted. Is there any way I can do an online chat

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Discussion topic: Returning Sky Equipment

Returning Sky Equipment

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