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This discussion topic is read only Discussion topic: Return Labels for Sky Q

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This message was authored by: davesmooth

Return Labels for Sky Q

Hi, I've recently stopped using Skq Q, and have received the box to return my Sky Q equipment. I've packaged everything up, but am unsure what labels to stick on the box.

 

Sky sent me two labels, but without instructions for them.

 

The first is a "Royal Mail Tracked 48" label, which I guess I need to stick onto the parcel(?)

The second is a "Collect+" label with a different barcode and "Shopkeeper instruction: Give To The Driver" printed on it. Do I stick this second label on the parcel too? Or keep it apart so the shopkeeper can give it to the driver? 

 

Would welcome some clarification, thanks.

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This message was authored by: GD1

Re: Return Labels for Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@davesmooth  Each label is for a different courier so you don't need to use both.

 

If your using Royal mail use the Royal Mail label only.

If your using Collect+ use the collect plus label only.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: davesmooth

Re: Return Labels for Sky Q

Thanks for confirming. 

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