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Discussion topic: Registering online

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This message was authored by DanielDarr This message was authored by: DanielDarr

Registering online

Hi, when I go to register my sky account online/ the app and enter my post code it comes up saying "we have been unable to identify the account" 

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This message was authored by caesarome This message was authored by: caesarome

Re: Registering online

Posted by a Superuser, not a Sky employee. Find out more

Do you have Sky TV and if so does it let you use your viewing card number instead ?

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DanielDarr
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This message was authored by DanielDarr This message was authored by: DanielDarr

Re: Registering online

This is the registration section i have tried with both sky account number and bank details method, get the same error for both. 

This message was authored by caesarome This message was authored by: caesarome

Re: Registering online

Posted by a Superuser, not a Sky employee. Find out more

What Sky services do you have because if you placed the order online you would have been asked to create an account when placing this order so try the forgotten username and password links if you can recall what the login details are.

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