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This message was authored by: shazerv

Message posted on ‎03 Jul 2021 05:28 PM

Refund

  • I was without my sky tv for 5 weeks and should have been refunded around €40 only to discover i received   €14.81 and i am not happy, the guy i spoke to was not very helpful, also i am haven an issue with my phone and asked him to ring me back if i get cut off and no he DID NOT ring me back because he did not want to deal with the problem. So sick of sky now this has been going on since the 08/05. I had decided to cancel but they talked me in to taking it back, definitely will not be recommending trento anyone.
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This message was authored by: caesarome

Message posted on ‎03 Jul 2021 05:29 PM

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear on the right handside of this page.


This link explains how this works:
https://community.sky.com/t5/Get-Started/Community-Messaging/m-p/3378405

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This message was authored by: SKY1992bf

Message posted on ‎03 Jul 2021 05:35 PM

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

@shazerv  As you have quoted euro's I'm guessing you're in Ireland if you are you may need to phone sky Ireland directly again about this 

 

@caesarome 


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This message was authored by: shazerv

Message posted on ‎03 Jul 2021 05:38 PM

Re: Refund

Yes I am in Ireland, the guy I spoke to was defo not helpful at all.

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