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This discussion topic is read only Discussion topic: Sky q box frozen

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This message was authored by: SaraC74

Message posted on ‎22 Jul 2021 03:01 PM

Sky q box frozen

Hi - my Sky Q box is frozen on the menu screen - any ideas how I get it working again?

thanks

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This message was authored by: GD1

Message posted on ‎22 Jul 2021 03:05 PM

Re: Sky q box frozen

Posted by a Superuser, not a Sky employee. Find out more

@SaraC74  Unplug it for 30 seconds then plug back in.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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