This discussion topic is read only Discussion topic: Problems with BBC and the Channel 4 (Film4, E4, etc)

This message was authored by: MarkRis · ‎26 Jul 2021

Over 50% of the time, I can't get a signal for BBC1&2 and all the Channel 4 channels (More4, E4,etc). I'm guessing these signals might be at the end of a spectrum and only getting intermittent access. Very annoying when I set something to record and it fails as often as it works.

This message was authored by: GD1 · ‎26 Jul 2021

@MarkRis If your dish is misaligned this could be the issue, trees also can cause an issue. I would call Sky as you may need an engineer to realign the dish.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: MarkRis · ‎26 Jul 2021

thanks, but that doesn't appear to be the problem

This message was authored by: MarkRis · ‎26 Jul 2021

unfortunately Sky appear to have lost the ability to answer the phone and the menu prompts are useless 😞

This message was authored by: Mark39 · ‎26 Jul 2021

@MarkRis wrote:

thanks, but that doesn't appear to be the problem

What makes you think that?

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This discussion topic is read only Discussion topic: Problems with BBC and the Channel 4 (Film4, E4, etc)

Problems with BBC and the Channel 4 (Film4, E4, etc)

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