@WG+Wright All4 and C4 content in Glass and the Playlist is an abject shambles.
Another reply from Viewer Relations today shows C4 are still boringly sticking behind the now pathetic Red Bee excuse, and seemingly prioritising older content over newer content, sticking 2 fingers up in the direction of Sky at the same time.
I again told them they were being played for fools by C4 as they seem to have no issue making the content available to the All4 app.
Viewer Realtions isn't really offering anything with Sky Glass. IMHO, I'm seeing a department that isn't fit to take on the new streaming and ondemand content that Glass is all about. It's entrenched in the satellite world, and that's due to the fact of what Sky offered, but they need to fix up now, stop being played by C4, and quickly address this nonsense that is causing customers grief, while they're looking toothless and spineless in the face of it.
The commercial contract with C4 clearly has no penalty enforcement for a shambles like this, hence Sky have absolutely no leverage over C4 here, a damning indictment on the competence of whomever was responsible for the commercial agreement here.
And all the while we customers have to put up with a substandard service.
It's utterly worrrying from Sky to be as pathetic and spineless as they have been with C4 about this, and tellingly they are totally powerless to do anything about it.
