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This message was authored by: clare198034

Message posted on ‎09 Aug 2021 10:03 AM

Pixallation?

I have been on here several times regarding pixallation. I noticed yesterday on the small TV screen on the home screen there was black horizontal lines across it. It could be me but there were heavy showers yesterday so hopefully it was this. I tried to rewind it after exiting the home screen but had gone when playing? If this happens regularly should I contact sky? 

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This message was authored by: GD1

Message posted on ‎09 Aug 2021 02:04 PM

Re: Pixallation?

Posted by a Superuser, not a Sky employee. Find out more

@clare198034   You means this post https://helpforum.sky.com/t5/Sky-Q/Pixallation/m-p/3744267#M453359

 

You don't need to create multiople posts for the same issue, your duplicate posts may have been merged are removed.

 

Please familiarise yourself with the forum rules https://helpforum.sky.com/t5/Get-Started/bd-p/flow?step=4

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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