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Discussion topic: Panther Problems Continue!!!
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Message posted on 25 Oct 2021 07:22 AM
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Re: Panther Problems Continue!!!
@Jayboy1990 Do you know what time their online chat opens at??
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“Trying to help improve sky glass”
Message posted on 25 Oct 2021 07:56 AM
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Re: Panther Problems Continue!!!
8 or 9 @Deedee36
Message posted on 25 Oct 2021 08:06 AM
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Re: Panther Problems Continue!!!
How hard can it be??
Message posted on 25 Oct 2021 08:43 AM
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Re: Panther Problems Continue!!!
Has anyone been cancelled a second time ? I was last Thursday and today's delivery appears to be going ahead, I'll believe it when it arrives unscathed.
Message posted on 25 Oct 2021 08:45 AM
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Yes mine was cancelled on Thursday and cancelled again this morning
Not happy at all
Message posted on 25 Oct 2021 08:56 AM
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@jacksm77 That's disgusting service, no way to treat customers. Sky really need to apologise.
Message posted on 25 Oct 2021 09:03 AM
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@jacksm77 @What's the explanation this time?
Message posted on 25 Oct 2021 09:16 AM
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@jacksm77 What was your order if you don't mind me asking? I am feeling like mine is going to go the same way...
Message posted on 25 Oct 2021 09:28 AM
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Small ceramic white + white speaker plate + 1 puck
Spoken to Sky who have no idea what is gong on. Waiting for a callback
Message posted on 25 Oct 2021 09:31 AM - last edited: 25 Oct 2021 09:36 AM
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Don't know if I should be excited or preparing myself for disappointment,spoke to panther online chat this morning as I never received a text confirming my 2 hour delivery slot and they told me my order was delayed,then I checked the tracking again and it had changed to out for delivery,seems to me maybe panther have taken on more than they can handle with this contract
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“Trying to help improve sky glass”
Message posted on 25 Oct 2021 10:15 AM
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Update from Sky.. 'there has been an issue with the stock at the warehouse'. So, not a systems failure like last week but something up with the stock itself??
Maybe they've already delivered my TV to someone else and run out
Ridiculous service and can't believe they cannot explain what is actually happening with my order. Two days wasted at home now.
Message posted on 25 Oct 2021 10:16 AM
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Has anyone spoken to sky this and kicked off.
Mine is suppose to delivered tomorrow but it has not arrived into the warehouse.
If mine get cancelled tomorrow.
I will be calling sky to cancel the order .
If do call sky ask for compensation.
If very did this they will take note.
Message posted on 25 Oct 2021 10:34 AM
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@jacksm77 wrote:Update from Sky.. 'there has been an issue with the stock at the warehouse'. So, not a systems failure like last week but something up with the stock itself??
Maybe they've already delivered my TV to someone else and run out
Ridiculous service and can't believe they cannot explain what is actually happening with my order. Two days wasted at home now.
Possibly just a shortage of the stands (yes, they really ran out).
Message posted on 25 Oct 2021 11:29 AM
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@mally+01 so I have had time to play,
Yes It Take Me To ITV HUB If I Press Add To play list on itv programs the picture quality looks perfectly fine to me, I played my xbox on the yv which looked amazing, so far I haven't had any issues that others have had, I also found that it is responsive and my motion sense works I walk in in turns on it even turned of it self when I fell asleep on the couch lol,
I Have It On LAN with 72mbit download speed
P. s. the images look much better on my phone so sky must be compressing the images,
Message posted on 25 Oct 2021 11:31 AM
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Re: Panther Problems Continue!!!
For people that have had theirs delivered, is my Panther tracking supposed to show the items in the warehouse the day before delivery? Currently it just shows "Order Confirmed" and then the two "Order Schedulded for Delivery" tags underneath that, since I was originally supposed to get it Saturday and they moved it to tomorrow (Tuesday).
I have a feeling they are going to send me another delay today, since there hasn't been any further update on that page.
I only ordered a Blue 55", stand and speaker cover. This has probably been one of the worst logistical experiences with a product in a long time.
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