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21 Oct 2021 10:45 PM
The time there sending them doesn't make sense. You would have thought they would know earlier in the day. I'm guessing it's possibly all software driven either that or they literally just have a few logistical staff in but no customer facing.
22 Oct 2021 11:45 AM
I've had same issue got text and email saying delivery due today between 08:47-11:47 then received an email this morning saying due to an issue I won't be receiving my delivery needless to say I wasn't happy as I'd taken a day off work!!! Spoken to numerous people at panther (best way is online chat although they don't say anything other than you will get a call to rebook!) and then sky to be advised that it was a system glitch at sky and although the stock was received at panther as booked in something went wrong on skys end and NONE of the stock was despatched!!!! I've now been advised that my delivery will be Tuesday and that I won't know what time until Monday night
22 Oct 2021 11:48 AM
Atleast you knew not to waste a whole morning at home for them to turn up and not be able to setup as the stand had faulty screws 😭
22 Oct 2021 11:49 AM
It's a joke
You would have think that sky will not have any issues as they are a big company
22 Oct 2021 11:51 AM
22 Oct 2021 11:54 AM
I've had the same issue. Spoke to Panther and was told they physically have not received the stock/product to distribute.
Sky Glass Advertised as "Nexy day delivery" Ordered Wednesday, told it won't be until Saturday and now moved to Tuesday!!
Very disappointed.
22 Oct 2021 11:54 AM
They took it away and told me call sky. They did offer to leave it and I could try ask sky for a new screw. But I don't have anywhere I can safely store the tv without the chance the dog could knock it over.
22 Oct 2021 11:56 AM
Have you called them
22 Oct 2021 11:56 AM
I'm in a queue 🙄
22 Oct 2021 11:58 AM
Hi I was supposed to have mine delivered I ordered from a sky retail store last Monday. Now panther has said they have to reschedule to next Tuesday. I have called sky to try to bring it forward . They said no
22 Oct 2021 11:58 AM
so annoyed, i removed all the old sky stuff lastnight and we have got holes in the wall with wires waiting for this
22 Oct 2021 12:00 PM
So when is your rescheduled for ?
22 Oct 2021 12:01 PM
@mally+01 i havent a clue as niether sky or panther have returend my emails and im not wasting another 60 minutes on hold for sky
22 Oct 2021 12:03 PM
I've just had an email now to say it's not coming tomorrow and been put back to Tuesday, Fumin ..what a farce!?
22 Oct 2021 12:07 PM
I suppose when I do eventually get through to someone at sky I'll end up being pushed right to the back of the delivery list 😭
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