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This discussion topic is read only Discussion topic: Outstanding hub order showing

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This message was authored by: Nosnibor

Message posted on ‎16 Nov 2021 07:51 PM

Outstanding hub order showing

Hi we have just upgraded to Glass and whole house, whilst checking everything out I found we are showing a hub order outstanding that says 'will dispatch' shortly.

I don't think we ordered this how do I check with sky

Hugh
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This message was authored by: cookiemonsteruk

Message posted on ‎16 Nov 2021 07:55 PM

Re: Outstanding hub order showing

Posted by a Superuser, not a Sky employee. Find out more

@Nosnibor 

 

Have you upgraded your broadband alongside getting sky glass?

What was your previous router?

 

You can contact sky uk on 150 from your landline

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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