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Discussion topic: Ongoing road and issues
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Message posted on 06 Nov 2021 04:13 PM
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Ongoing road and issues
Hello
is anyone able to provide a direct number or an email address where I can speak to someone regarding my broadband. It is continually dropping out and is becoming impossible to work from home at times.
Even if anyone can provide a way in which I can request a call back would be great
thanks loads
James Rayner
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Message posted on 06 Nov 2021 04:15 PM
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Re: Ongoing road and issues
Meant to say I keep being told to call this number/ that number to be told can't help on this occasion or whatever other reason they can dream up
Message posted on 06 Nov 2021 04:15 PM
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Re: Ongoing road and issues
@Jim80 wrote:Hello
is anyone able to provide a direct number or an email address where I can speak to someone regarding my broadband. It is continually dropping out and is becoming impossible to work from home at times.
Even if anyone can provide a way in which I can request a call back would be great
thanks loads
James Rayner
You can call on 150 from your Sky Talk landline, calls are free.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 06 Nov 2021 04:21 PM
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Re: Ongoing road and issues
@Jim80 Other than the free 150 number mentioned already, you can contact Sky through this link.
https://www.sky.com/help/home
(In the UK): click on the Need More Help and it will provide a 0333 number.
(In the ROI): in the very bottom right corner of the same link change the flag to the ROI to obtain the relevant 0818 number.
Stay on the line, don’t hang up if prompted to and if asked reason for call say ‘technical’. Apparently the best times to ring are just after 7am or about 9pm when the lines are sometimes a little quieter.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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