Ongoing road and issues

[Jim80]

Hello 

is anyone able to provide a direct number or an email address where I can speak to someone regarding my broadband. It is continually dropping out and is becoming impossible to work from home at times. 

Even if anyone can provide a way in which I can request a call back would be great 

thanks loads 

James Rayner 

[Jim80]

Meant to say I keep being told to call this number/ that number to be told can't help on this occasion or whatever other reason they can dream up 

[GD1]

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@Jim80 wrote:

Hello 

is anyone able to provide a direct number or an email address where I can speak to someone regarding my broadband. It is continually dropping out and is becoming impossible to work from home at times. 

Even if anyone can provide a way in which I can request a call back would be great 

thanks loads 

James Rayner 

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You can call on 150 from your Sky Talk landline, calls are free.

[Daniel0210]

@Jim80 Other than the free 150 number mentioned already, you can contact Sky through this link.
https://www.sky.com/help/home 
(In the UK): click on the Need More Help and it will provide a 0333 number.
(In the ROI): in the very bottom right corner of the same link change the flag to the ROI to obtain the relevant 0818 number.
Stay on the line, don’t hang up if prompted to and if asked reason for call say ‘technical’. Apparently the best times to ring are just after 7am or about 9pm when the lines are sometimes a little quieter.