On demand keeps failing

[Pokerguy]

Sky plus on demand constantly getting failed download. Sometimes technical error somerimes item unavailable.  Box reset, router reset. I see some other people have similar issue but nonword from sky? Im pretty sure its their end.

[Annie+UK]

You could try using a different DNS servers in the boxes network settings

1.0.0.3

1.1.1.3

Are good to use 🙂

[Pokerguy]

Just tried again and its dine. However for last few days isbvery intermittent. I really assume sky have server issues (since the recent storm?) But if they at least acknowledged the issue i could stop wrestling with my kit and wait for a fix 

[Pokerguy]

Cant see an option for that in network settings?

[Annie+UK]

IIRC you need to setup a manual IP address and the DNS options are provided there

[caesarome]

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@Pokerguy wrote:

Just tried again and its dine. However for last few days isbvery intermittent. I really assume sky have server issues (since the recent storm?) But if they at least acknowledged the issue i could stop wrestling with my kit and wait for a fix 

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If you are a BT Broadband customer then Sky are investigaing this as there have been a number of other people reporting the same issues as you.

[Pokerguy]

Issue continues. Is up and down but tonight keep getting failed downloads again 

[zoeclaire11]

Hi, did you find a solution to this as I'm having the same problem? 

[Mark39]

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@zoeclaire11 wrote:

Hi, did you find a solution to this as I'm having the same problem? 

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Tried the suggestion posted earlier in the thread?